1- Ahlia Insurance: The staff is very friendly and cooperative. I asked them for favors out of their job description, and they were more happy to do it. They are very enthusiastic also. If there is one drawback, I noticed that they have somewhat weak product information. The staff had difficulty pricing premiums and different policies got them kind of confused, but over all, very good service.
2- MTC-Vodafone: They are very friendly on the phone and in the store. Their shops are colorful, and their environment is youthful... that gets you relaxed right from the start. Their payment system is kind of wierd... they cut you off as soon as you reach a low limit faster than you can say reconnect.
3- Gulf Hotel: The staff in different functions is very professional. The health club staff are very close friends of mine... and the waiters and bartenders in the hotel are good too.
1- Ahli United Bank: Customer service at its worst. The knuckle heads at the customer service desk are so confused they don't know whether you were coming or going! One time I asked them how long it took them to process a loan knowing that my salary account is with them, I have no other commitment, and my employer is A rated. They said "roughly one month." I don't have an account with BBK and they said they'd do it in less than a week. I have endless stories with AUB... I applied for an internet account around July or august.. still didnt recieve it.
2- Batelco: Their customer service reps just have that "fuck you, what are you gonna do about it?" look on their faces. Hell.. they were the only company in the land.. they can cut you off and you couldn't call and tell anyone about it... Are you thinking of complaining? Oops.. your internet and phone lines have been cut off by mistake.. we'll send our technicians in a silver jubilee celebration.
3- Geant: I mean we're fine with the fact that most of their stuff is crap anyway.. but not willing to accept it is kind of an area of concern. They won't refund their underpriced crap.. I mean everyone knows that if a TV costs less than a pair of boots.. it can't be any good.. Not only that.. the place is WAY understaffed... you can easily wait for a good 30 minutes until someone attends to you.
Disclaimer: please do not sue me